Terms of service

Terms of Service – Signature Commercial Furniture

Effective Date: 00.00.00

1. Introduction

Welcome to [Signature Commercial Furniture] (operated by [Legal Entity Name], ABN [Your ABN]), accessible at [Website URL]. These Terms of Service ("Terms") govern your use of our website and the purchase of commercial furniture ("Products") from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

 

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within this website.  

 

3. Products and Orders

  • Product Information: We strive to ensure that all details, descriptions, and prices of Products appearing on the website are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Images are for illustrative purposes; actual products may vary slightly.  
  • Pricing: All prices are listed in Australian Dollars (AUD) and are [inclusive/exclusive - CHOOSE ONE] of Goods and Services Tax (GST), unless otherwise stated. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.  
  • Orders: Placing an order constitutes an offer to purchase the Products under these Terms. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order placed with us. Order confirmation sent via email does not signify final acceptance of your order. Acceptance occurs upon dispatch of the Products.  
  • Payment: Payment must be made in full before dispatch of the Products, using the payment methods offered on our website.

4. Shipping and Delivery

  • General: We ship Products Australia-wide. Shipping costs and estimated delivery timeframes will be provided during the checkout process or via a separate quote.
  • Delivery Times: Delivery times are estimates only and commence from the date of dispatch, not the date of order. We are not liable for any delays caused by couriers or circumstances beyond our control.
  • Acceptance & Inspection: It is your responsibility to inspect the Products upon delivery. Any damage, defects, or discrepancies must be reported to us at [Contact Email/Phone] within [48 hours] of receipt, accompanied by photographic evidence. Failure to do so may affect your ability to claim for transit damage.
  • Risk: Risk of loss or damage to the Products passes to you upon delivery to your specified address.

 

5. Warranties, Returns, and Defects

  • Australian Consumer Law (ACL): Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.  
  • Commercial Use: Products sold are intended for commercial use and are subject to the warranties specified by the manufacturer, which we will facilitate where applicable. Details of specific manufacturer warranties can be provided upon request. Normal wear and tear, misuse, or modifications are typically excluded.
  • Reporting Defects: Defects covered under ACL guarantees or manufacturer warranty should be reported promptly to [Contact Email/Phone] with proof of purchase and details/evidence of the defect.
  • Returns (Non-Defective Goods): Due to the nature of commercial furniture orders, we generally do not accept returns for change of mind. Any exceptions are at our sole discretion and may be subject to restocking fees and return shipping costs payable by you.

 

6. Intellectual Property

All content included on this website, such as text, graphics, logos, images, and software, is the property of [Signature Commercial Furniture] or its content suppliers and is protected by Australian and international copyright and intellectual property laws.  

7. Limitation of Liability

To the maximum extent permitted by law (and subject always to the ACL), [Signature Commercial Furniture] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from your use of our website or Products. Our total liability in connection with any Product purchased is strictly limited to the purchase price of that Product.  

 

8. Privacy

We are committed to protecting your privacy. Our collection and use of personal information in connection with your access to and use of the website is described in our Privacy Policy, available here: [Link to your Privacy Policy].  

 

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws Victoria and the Commonwealth of Australia. You agree to submit to the exclusive jurisdiction of the courts located in Victoria for the resolution of any disputes.  

 

10. Changes to Terms

We reserve the right to amend these Terms at any time. Any amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the Terms as amended.  

 

11. Contact Us

For any questions regarding these Terms, please contact us at: [Signature Commercial Furniture] [Your Address, optional] Email: [Contact Email] Phone: [Contact Phone]